FAQs
The Meals
Each cube is a full meal. We suggest starting you weaning journey with our simple cubes, moving on to adventurous blends and then textures. Our textured meals work equally well for babies through to toddler age where they make a delicious, heathy side dish.
Ingredients
Our baby food only contains the ingredients listed, nothing else is added.
A full list of ingredients and nutritional info can be found here
How do I defrost?
You can use microwave, hob or the fridge to defrost. Further defrosting instructions can be found under the boxes
Natural separation can occur - stir after defrosting
Please stir thoroughly to ensure no hot pockets when microwaving
We make the meals in small batches, using the same cooking methods and processes you would at home. We believe that baby food need not be bland! Roasting, baking, steaming and sautéing gives our meals fantastic flavour and texture.
Allergens
We avoid the 14 major allergens - however food is prepared in an environment where these might be present so we cannot guarantee they are allergen free
Packaging
Sustainability is key for us - we minimise all packaging and where we must, we use recyclable or biodegradable
Dry Ice
We use dry ice to keep everything at the right temperature
The frozen CO2 will simply evaporate away soon after delivery
please take care when handling the sealed dry ice package- it can harm skin if you come into direct contact with the contents
we recommend handling with an oven glove or similar and leave the bag in a well ventilated place until its all gone - after which it can go into your normal recycling
Wool liners
If you too believe in the benefits of a circular economy please drop us a line at florence@poppetsbabyfood.co.uk and we will arrange a free returns label for you and give the liner a new lease of life
Delivery
You will be notified on the morning of your delivery with a window - they are usually very accurate
We usually dispatch once or twice a week in order to minimise our carbon output
What if I'm not in?
The driver will leave it in a safe place or with a neighbour
Any issues and the delivery driver will call you
How long will they stay frozen?
Our insulated boxes are designed to keep everything frozen for 24 hours. Once you have safely received your package put your Poppets boxes into the freezer as soon as possible
Can I change my order?
We will endeavour to change your order if you need, please send us an email and we will do what we can - we do ask for as much notice as possible. It may not be possible if preparations have started
Storage
Once you receive your delivery its important to store them in your freezer as soon as possible, in our cardboard boxes
They should be used within 3 months of receipt
Suppliers
We have searched far and wide to find the best ingredients in the most sustainable way possible - this means we buy British wherever possible
We use single origin herbs and spices as well as fully traceable organic suppliers for our fruit, veg, pulses and wholegrains - get in touch if you want to know more
Subscription
You can change your subscription at any time by logging into your account or emailing us directly